EEO Investigators Federal Laws prohibit workplace discrimination and are enforced by EEOC. Structure of Outreach and Education Activities. EEOC Training Institute - U.S. Equal Employment Dec 11 - 12, 2023 . Register Here Celebrate the 60th anniversary of the Equal Pay Act! EEOC should also conduct a more robust examination of the final outcomes for outreach and education. Participants will receive instruction on recent developments in federal sector EEO and discuss how these changes affect investigations of complaints filed by federal employees. Skilled EEOC personnel deliver this interactive course that fulfills the requisite 32-hour training requirement for new federal investigators. We also reviewed EEOCs social media presence through Twitter, Facebook and YouTube. There is also a need for more direct and personal communication. The purpose of this training is to introduce students to the investigative tools and techniques they will use as an Investigators in order to collect and discover factual information during formal discrimination complaints. The nonprofit Urban Institute is dedicated to elevating the debate on social and economic policy. #3. By contrast, at the local and district level, the program analysts put a human face on EEOCs mission. WebOur training exceeds EEOCs requirements as prescribed in Chapter 6 of its Management Directive-110. WebFederal equal employment opportunity (EEO) investigators and EEO counselors are required to attend 32 hours of initial training. Alternatively, or in addition, applicants and employees may take advantage of internal complaint procedures in their workplaces. As part of the project, we are conducting a series of listening sessions throughout the country to hear from workers about the challenges they encounter in the workplace. Analyses could be done by charge category, type of organizations being charged, size of organization being charged, location (e.g., state, city and county), and/or an examination of time trends. In this training students are introduce to the investigative tools and techniques they will use as an Investigators in order to collect and discover factual information during informal discrimination complaints. EEO Refresher Training for Investigators (Virtual) Enrollment Form May 10, 2023 Survey Project Code: 23CFCP119 Price: $450.00 per person Start Our courses are designed for individuals that wish to pursue a career in conducting EEO investigations in the federal sector or learn more about this work to be effective in their positions as EEO practitioners, HR professionals, or independent EEO consultants or contractors. The national outreach coordinator role might, for example, be expanded to encompass broader cross-office outreach and education communications efforts. A respondent in OCLA emphasized this point noting that a districts success in communicating through traditional forms of media depends on how press-savvy or press-aggressive the district office happens to be. This should not detract from examining long-standing guidance, where EEO issues are likely to be persistent. WebThe windy city is calling! I would like to receive news, tips and tricks, and other promotional material. Staff at HUD are currently developing a one-stop-shop that contains outreach and education materials. Eeoc Training Examples of similar initiatives include the Department of Labors regular reports on the Unemployment rates, HUDs decennial housing discrimination studies, and Transparency Internationals annual Corruption Perceptions Index. These are specialized training and education programs that provide practical guidance to private employers and government agencies. WebAn investigation of a formal complaint of discrimination is an official inquiry into claims raised in an EEO complaint. A side benefit of such follow-ups is that this routine might itself encourage partners to think about what actions they need to take. The 2023 EEOC EXCEL Conference will be in Washington, D.C. from July 30, 2023 to August 2, 2023. Respondents reported using the Strategic Enforcement Plans six priorities as their starting point. For the purposes of this evaluation, we do not distinguish between outreach and education activities. In FY 2013, each field office appointed a Language Access Officer as part of the implementation of EEOCs language access plan which was designed to extend our enforcement, education and outreach to limited English proficient (LEP) communities throughout the nation. Their efforts are not directly tied to EEOCs since they also cover other types of discrimination (such as housing discrimination). EEOCs partnerships with FEPAs are primarily enforcement based. Our interviews suggested that follow-up on the feedback is restricted to those respondents with negative comments about an event. However, follow-up is not conducted after events to determine which information and content was used by participants in the weeks and months following the event. The survey might be done after, say, three or six months for participants. A respondent from OGC also mentioned a newsletter about activities (although the newsletter we examined mostly contained important information about enforcement). Previously, staff in EEOCs Office of Information Technology held the responsibility of managing the website. EEOCs current communications content seems to be heavy on punishment and enforcement. The 2023 EEOC EXCEL Conference will be in Washington, D.C. from July 30, 2023 to August 2, 2023. Currently, outreach and education efforts are decentralized. WebThis course meets the annual 8-hour requirement for federal EEO investigators. EEOC Equal Employment Opportunity This course is designed to equip new Courses 70 View detail Preview site If cost is an obstacle, we recommend that at a minimum, EEOC commission a survey of its key audiences, which can then inform the organization on how to best reach those audiences. #icon6733{font-size:;background:;padding:;border-radius:;color:;} Our evaluation provides a high-level analysis of EEOCs outreach and education efforts. Particular attention should be paid to new initiatives and guidance. All of the respondents we talked to agreed that external communications provide an important avenue for outreach and education. What is helpful for advocates and lawyers will certainly be different from what is helpful for the general public. Investigative Interviewing Techniques: General Principles Another respondent proposed creating a clearinghouse so that individuals doing outreach and education (whether program analysts or other EEOC staff) can find necessary materials that could be tailored for specific future presentations. The chair may be the natural choice, and a public relations firm could work with the agency to position such a spokesperson with national media outlets and other key audiences. The Urban Institute strives to meet the highest standards of integrity and quality in its research and analyses and in the evidence-based policy recommendations offered by its researchers and experts. The primary offices involved include the OFP, OCLA, OGC, OLC, and OFO.1. #2 The draft report recommends that EEOC consider creating methods to alleviate the administrative workload of the Program Analysts. We agree that this is an important consideration, and OFP has previously discussed the issue with the Program Analysts. Skilled EEOC personnel deliver this interactive course that fulfills the requisite 32-hour training requirement for new federal investigators. This distinction provides insight into effective outreach and education practices. Participants are taught basics The program analysts doing outreach and education represent one of the greatest strengths of EEOCs outreach and education. EEOC should provide analytical help to each district office to examine charge data related to its own geographical area in order to identify potential trends, opportunities, and priorities. Register Here Celebrate the 60th anniversary of the Equal Pay Act! EEOC is currently considering creating such a position as one option to help reduce administrative burdens. Priority Setting (Targeting) by District and Field Offices. By the conclusion of FY 2014, our records indicated that 82 out of 92 FEPAs had qualified to receive this funding based on either a proposed joint outreach, training or enforcement activity or because they had already conducted such an activity during the Fiscal Year. Those involved with outreach and education work to disseminate EEO laws across the country to prevent discrimination. EEOC is currently considering creating such a position as one option to help reduce administrative burdens. The joined, block letters of the Food and Drug Administration's logo convey strength and authority. EEO Training Cost: $895. Specifically related to ORIP, we did not interview ORIP officials--who do not directly conduct outreach and education, although we would have liked to. Skilled EEOC personnel deliver this interactive course that fulfills the requisite 32-hour training requirement for new federal investigators. It may not be instinctive for a government entity to think of itself as having a brand, but it does, and it is clear that other federal organizations recognize this. All the FEPAs we spoke to were pleased with the coordination with their district office and the EEOC programs that they attend. Children Above Disputes - Mediating with Divorcing Parents (4.5CME Family, including 1CME Interpersonal Violence) Recorded, Addressing Customers of Different Cultures (.5 CME), Federal sector EEO process as per 29 C.F.R. Outreach and education may also make supervisors, co-workers, and employers more aware of their responsibilities. Respondents suggested this is an area of priority. EEOC Responsibilities for outreach and education are spread throughout EEOCs headquarters offices, and are shared with the district and field offices. Staff in OCLA now manage EEOCs website. The primary outreach and education responsibilities fall within the Office of Field Programs. We interviewed officials from three state-government FEPAs. EEO, compliance and security professionals Review requirements for training and explore preventive training options beyond legal standards. The Office of Inspector General, US Equal Employment Opportunity Commission. The second goal is that employers, unions, and employment agencies (covered entities) better address and resolve Equal Employment Opportunity (EEO) issues (2011). Improve the EEOC website. We continue to believe that with modern technology and available analytic tools that some small steps to obtain evidence, imperfect as it would provide EEOC useful evidence, though limited, of progress made by outreach and education activities. Teacher: Course Instructors. One respondent suggested surveying the EEOCs significant partnerships in an attempt to measure the impact of outreach and education activities. Respondents, both at EEOC headquarters and in district and field offices, indicated that they did not know how the charge data could be helpful. Below we outline how the district offices, the Training Institute, and the FEPAs affect outreach and education. The health and safety of our training event attendees, presenters, and staff is our top priority. The Office of Federal Operations (OFO) also frequently uses the Training Institute, because of the federal requirements for EEO training. #icon6882:hover{color:;background:;} 703-584-5504 Overall, OFP received positive feedback from our FEPA partners regarding this funding opportunity, and we are looking into the possibility of providing this again to our FEPA partners in their FY 2015 contracts with the EEOC. EEOC Training Given this consideration, staff adapt the available resources and rely on their expertise about EEO laws to help cover as much ground as possible. However, the public might overlook this positive, affirming role when so much of the agency's communications focus on punishment (of unlawful activity). Eeo Investigator Training The directors we talked to in the district and field offices were happy to have skilled program analysts organizing district outreach and education efforts. Both at the headquarters and field levels. Indeed, difficulties exist in isolating the impact of EEOCs outreach and education activities. Given the findings from our evaluation, we have the following recommendations for EEOC: The full report contains additional information on these and other findings and recommendations about EEOCs outreach and education. However, the geographic differences mean that DOLs offices often encompass multiple EEOC district and field offices. EEOC should use the update as an opportunity to create an outreach and education clearinghouse, for program analysts and other employees involved in outreach and education. What appears to be missing from outreach and education is another potentially useful tool for priority setting: analysis of data. The Training Institute is located in the Office of Field Programs (OFP), though a substantial portion of fees comes from training federal employees in the Office of Federal Operations (OFO). In their efforts to update the website, OCLA should consider seeking input from various audiences about how each audience searches and uses EEOCs information. State laws vary from federal laws, and EEOCs contracts with FEPA partners are primarily based on enforcement rather than outreach and education. Recommendation 8 EEOC should provide analytical help to each district office to examine charge data related to its own geographical area in order to identify potential trends, opportunities, and priorities. The national outreach coordinator provides support to the program analysts and seeks new ways to provide outreach and education and build partnerships nationally that might influence local or district partnerships. For more information about EEO training, please contact federalsectoreeo@eeoc.gov. HUD has a structure that is somewhat more centralized with a director of outreach and education leading its efforts. Price: $450.00 per person. In addition to counting the number of outreach and education activities, OFP, when feasible, seeks feedback at the end of events and presentations about the quality and helpfulness of the presentations. OLC issues guidance on Equal Employment Opportunity (EEO) laws and initiatives derived from Commission priorities. The type of discrimination is only one characteristic used to decide where to apply outreach and education. Though these documents help identify audiences for outreach and education, respondents in the field suggested the DCPs were largely developed based on observations from field staff. WebEnrollment. The first of more than 50 classes will begin in Feb. 2023 with virtual and in-person options. Our evaluation did not provide enough insight to support specific recommendations on restructuring beyond the need to reexamine the organization of activities to include more coordination. Mr. Schwartz r epresents businesses on a wide variety of employment and general business matters, including preventive counseling and employee training in the employment law field and the defense of employee claims (discrimination, wrongful termination, wage-hour investigations and claims), the These agencies invested time and thought into how they want to be seen. Additionally, EEOC does not have a well-recognized human face, unlike other government agencies such as the US Department of Justice and HUD. This is part of their effort to create a cohesive message and brand for EEOC. DEVELOPMENT OF IMPARTIAL AND APPROPRIATE EEOCs outreach includes both free and fee-based presentations, the latter relying on the revolving fund, which supports the efforts of EEOCs Training Institute. We agree that supporting the FEPAs outreach and education efforts is beneficial. Multiple respondents in OFP and in the district and field offices identified the SEP as the guide used to set outreach and education priorities for the districts. EEOC should use every available opportunity to draw attention to work that assists the vulnerable, affirms their rights, and facilitates constructive dialogue. EEOC To find out more about federal antidiscrimination laws, visit www.eeoc.gov, or call the EEOC toll-free, 800-669-4000 (voice); TTY: 800-669-6820. Office of Communications and Legislative Affairs. A number of points were suggested that might be of use to EEOC or other FEPAs: We interviewed officials in the US Department of Labor (DOL) and US Department of Housing and Urban Development (HUD) who have major responsibilities in outreach and education at their agencies. Review website analytics regularly; look specifically at the EEO guidance consumers view. ORIP can play a greater role in assisting with priority setting and measuring success. One FEPA respondent reported that IMS is hard to navigate. The SEP appears to be a good, though general, guide for directing outreach and education efforts. The responses can be tabulated to identify partners, and other sources, that have helped identify discrimination. SDAC serves as an advisory council to CalHR to help California State government increase and improve employment opportunities for people with disabilities. Create a more centralized operation for outreach and education, perhaps developing a role for a director of outreach and education. The commissioners have asked OCLA to reconfigure a previous draft strategic communications plan. #8. Additionally, because outreach and education is broad and decentralized within EEOC, we also evaluated EEOCs internal communication. Recommendation 10 EEOC should regularly, perhaps quarterly, review website analytics. Offices involved in EEOCs outreach and education use a number of ways to communicate with one another. Some partners, however, were complimentary about the content, suggesting it is a great resource to look up information on federal laws. Eeoc Training 2023 Our interviews revealed that program analysts are given leeway to innovate and create new presentation methods to engage different audiences. Spectrum EEO does this training online and in person. Use study circles or other local small events to bring in people of different backgrounds to discuss race and other EEO issues. While it is possible that EEOC outreach and education may impact charge data, it may be difficult to measure that impact. Below are specific comments received from EEOC reviewers on our recommendations and one additional comment that we felt was important to address. Priorities can be altered throughout the year, perhaps in the form of requests from headquarters or new circumstances that can arise at any time. To make full use of such efforts, EEOCs Information Technology office and/or Office of Research, Information and Planning (ORIP) would need to review its ability to provide disaggregated charge data by the listed categories above. Outreach and education involves efforts designed to inform EEOCs audiences about EEO laws.
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